Returns & Refund Policies

At Wave, our number one concern is each customer’s satisfaction with every purchase. But we get it—sometimes a product is not quite right for you. If you aren’t thrilled with the item(s) you receive, just let us know and we’ll take it back and process a refund.

Our customer service team will be happy to help you set up your return! You can connect with them via online chat (lower right corner of your screen), phone (848-244-2343), or email (

Items that are unused and unopened are returnable within 30 days of leaving our warehouse.